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Sarah Russell

My story

The Queen changed the lights

Several years ago, I noticed Pat, an elderly woman who lived in my street, having at the pedestrian crossing. The lights changed before she had an opportunity to cross St Georges Road, a busy road in Northcote. I wrote to the Department of Transport to suggest, with an ageing population,…
Sarah Russell
July 28, 2023

Superior managers

Outsourcing public services to the private sector became central to the playbook of bureaucracies after ‘new public management’ theories took hold of Australian public services in the 1990s. An unspoken benefit was that it was an indirect way of breaking up unionised workforces within governments. New public management was the…
Sarah Russell
May 26, 2023